Outdoor Pool and Terrace Indulge in leisure with the outdoor pool, terrace, and garden, offering a perfect blend of relaxation and natural beauty.
Complimentary Breakfast and Restaurant Savor a delicious, complimentary cooked-to-order breakfast and relish in culinary delights at the on-site restaurant during your stay.
Convenience and Comfort Feel at home in the individually decorated guestrooms equipped with essential amenities, along with the availability of concierge services and airport shuttle for a seamless experience.
Book your stay at XO Hotel Bacalar - Frente Laguna, and immerse yourself in tranquility and comfort by the mesmerizing Lake Bacalar.
What guests say
Good 6.6/10 Β· summarised by AI from 54 reviews
β οΈ Poor cleanliness
β οΈ Subpar room quality
β οΈ Lack of amenities
Cleanliness
2.0
Service
5.0
Location
6.0
Room Quality
3.0
Amenities
4.0
Value for Money
3.0
Food and Beverage
4.0
Overall Experience
3.0
Policies & good to know
No childrenPets allowed
Pets
Pets: Pets allowed
Pets: Only dogs are allowed
Health, safety & sustainability
Sustainability Certifications: Property confirms they are implementing guest safety measures
General: Guest accommodation is sealed after cleaning
Check-in & Check-out: Contactless check-out is available
General: Gap period enforced between guest stays - 48 hours
General: Guests are provided with free hand sanitizer
General: Staff temperature checks are conducted regularly
General: Cashless transactions are available
Guest type: Essential workers only - NO
General: Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
General: Bed sheets and towels are washed at a temperature of at least 60Β°C/140Β°F
General: Staff wears personal protective equipment
General: Temperature checks are available to guests
General: Food service has been amended for enhanced safety
General: Property is cleaned with disinfectant
General: Social distancing measures are in place
General: Professional property host/manager
Check-in & Check-out: Contactless check-in is available
Sustainability Certifications: Property confirms they are implementing enhanced cleaning measures
General: Commonly-touched surfaces are cleaned with disinfectant
Other
Covid: Property follows sanitization practices of COVID-19 Guidelines (CDC)