SO/ Auckland
★★★★★ · 67 Customs Street East, Auckland ·
+34 photosAbout this hotel
Luxurious Urban Hotel in Downtown Britomart
Avant-Garde Design: Immerse yourself in the essence of the destination with avant-garde design blending seamlessly with the hotel's soul.
Culinary Delights: Indulge in reimagined Asian-inspired dishes at Harbour Society, artisan coffee at Javalab Café, and cocktails at the MIXO lobby bar or HI-SO rooftop bar.
Vibrant Wellness Centre: Rebalance and rejuvenate at the vibrant wellness centre, where experts specialize in de-stressing and relaxation, leaving you feeling empowered.
Book your stay at SO/Auckland, where luxury meets innovation and local charm meets global sophistication.
What guests say
Fabulous 8.9/10 · summarised by AI from 1,453 reviews👍 Excellent location👍 Good amenities👍 Nice food options
- ⚠️ Cleanliness issues
- ⚠️ Service delays
- ⚠️ Room layout concerns
Policies & good to know
Children welcomeNo petsParking: PAID
Amenities (85)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Massage services
- ✓Spa/wellness center
- ✓Heated pool
- ✓Indoor pool
- ✓Fitness/spa locker rooms
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Kid meals
- ✓Snack bar
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Car hire
- ✓Valet parking
- ✓Accessible parking
- ✓Parking garage
Beach & outdoors
- ✓Terrace
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
Family
- ✓Family rooms
- ✓Babysitting/child services
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Tour desk
- ✓Dry cleaning
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Heating
- ✓Lift / Elevator
- ✓Non-smoking throughout
More
- ✓Express check-in/check-out
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Packed lunches
- ✓Special diet menus - on request
- ✓Lockers
- ✓Toilet with grab rails
- ✓Kid-friendly buffet
- ✓Nightclub/DJ
- ✓Wine/champagne
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Key card access
- ✓Happy hour
Location
67 Customs Street East, Auckland
Book your stay
Your stay
No dates selected.
Check-in from 03:00 PM
Check-out by 11:00 AM