Shangri-la Surabaya
+73 photosAbout this hotel
Luxurious Accommodation
Experience a blend of Asian and Javanese luxury at Shangri-la Surabaya. Each air-conditioned room features modern amenities and elegant decor, ensuring a comfortable stay.
Recreational Activities
From a free-form outdoor pool to tennis courts, guests can enjoy a variety of recreational activities during their stay. Relax in the tropical landscapes or engage in a friendly game of tennis.
Convenient Location
Ideally located near popular attractions and shopping centers, Shangri-la Surabaya offers a convenient stay for both leisure and business travelers. Plus, enjoy complimentary shuttle services to nearby malls for a seamless shopping experience.
Book your stay at Shangri-la Surabaya now for an unforgettable luxurious experience!
What guests say
Fabulous 8.8/10 · summarised by AI from 533 reviews- ⚠️ Limited food options
- ⚠️ Age of the building affecting perception
Policies & good to know
Amenities (101)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Hot tub/Jacuzzi
- ✓Sauna
- ✓Massage services
- ✓Spa/wellness center
- ✓Outdoor pool
- ✓Pool bar
- ✓Kids' pool
- ✓Fitness/spa locker rooms
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
- ✓Golf course
- ✓Tennis court
- ✓Games room
- ✓Tennis equipment
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Barber/beauty shop
- ✓Snack bar
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Car hire
- ✓Valet parking
- ✓Accessible parking
- ✓Airport shuttle (additional charge)
- ✓Shuttle service (additional charge)
- ✓Shuttle service (free)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Garden
- ✓Sun terrace
- ✓Kids' outdoor play equipment
- ✓Sun loungers or beach chairs
- ✓Picnic area
- ✓Sun umbrellas
Family
- ✓Children's playground
- ✓Kids' club
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Dry cleaning
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
More
- ✓Express check-in/check-out
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Packed lunches
- ✓Designated smoking area
- ✓Allergy-free room
- ✓ATM/cash machine on site
- ✓Toilet with grab rails
- ✓Kid-friendly buffet
- ✓Emergency cord in bathroom
- ✓Nightclub/DJ
- ✓Water slide
- ✓Hot spring bath
- ✓Shallow end
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Key card access
- ✓Live music/performance
- ✓Movie nights
Location
Jl. Mayjend Sungkono 120, Surabaya