Phoenix
+71 photosAbout this hotel
Luxurious Accommodation with Stunning Sea Views
Unwind in Nature's Beauty
Escape to Phoenix in Tulum and indulge in the lush garden surroundings, steps away from the pristine South Tulum Beach. Relax on your private balcony overlooking the turquoise sea or savor a delicious meal at the on-site restaurant.
Endless Adventure Awaits
Embark on thrilling adventures with hiking, snorkeling, and canoeing activities available for guests. Discover the wonders of Tulum, from the ancient archaeological site to the breathtaking Sian Ka´an Biosphere Reserve.
Exceptional Service and Amenities
Enjoy top-notch services including a 24-hour front desk, airport transfers, and complimentary WiFi. Wake up to a delightful continental breakfast before starting your day in paradise at Phoenix.
Book your stay now and experience the perfect blend of luxury and nature at Phoenix in Tulum!
What guests say
- ⚠️ Non-existent hotel at the provided address caused major inconvenience and disappointment.
Policies & good to know
Amenities (105)
Internet
- ✓Free wired internet
- ✓Internet access
Pool & wellness
- ✓Pool sun loungers
- ✓Spa tub (surcharge)
- ✓Health or beauty spa nearby
- ✓Sauna
- ✓Massage services
- ✓Spa/wellness center services
Fitness & activities
- ✓Golfing on site
- ✓Scuba diving on site
- ✓Snorkeling on site
- ✓Beach yoga on site
- ✓Water sports equipment
- ✓Bicycle-friendly property
- ✓Board games/puzzles
Food & drink
- ✓Hosted evening meal (reserve)
- ✓Restaurant
- ✓Room service
- ✓BBQ facilities
- ✓Kid meals
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
Parking & transport
- ✓Self parking (surcharge)
- ✓Airport transportation - pickup (surcharge)
- ✓Airport transportation - drop-off (surcharge)
- ✓Offsite parking discounted rates available
- ✓Accessible shuttle
- ✓No accessible shuttle
- ✓Accessible train station shuttle
- ✓No accessible train station shuttle
- ✓Parking
- ✓Car hire
- ✓Shuttle service (additional charge)
Beach & outdoors
- ✓Beach umbrellas
- ✓Private picnics
- ✓Japanese garden
- ✓Beach toys
- ✓Terrace
- ✓Outdoor furniture
Family
- ✓Supervised childcare/activities
Services
- ✓Front desk (limited hours)
- ✓Housekeeping on request
- ✓Luggage storage
- ✓Tour desk
- ✓Currency exchange
- ✓Concierge service
- ✓Public transport tickets
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Television in common areas
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Non-smoking throughout
More
- ✓Express check-in
- ✓Concerts/live shows
- ✓Wine release events
- ✓Reception hall
- ✓Fishing nearby
- ✓Charcoal grill
- ✓Guest education on local ecosystems and culture
- ✓Vegetarian menu options available
- ✓Paddle boating nearby
- ✓Pets allowed
- ✓Express check-in/check-out
- ✓Ironing service
- ✓Packed lunches
- ✓Private check-in/check-out
- ✓Evening entertainment
- ✓Public Bath
- ✓Fruits
- ✓Beauty Services
- ✓Manicure
- ✓Pedicure
- ✓Personal trainer
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Broadcast Live sport events
- ✓Pub crawls
- ✓Happy hour
- ✓Cooking class
- ✓Aerobics
Location
Carretera Tulum-Boca Paila km 12 SIan kaan