Paradisus Playa del Carmen – Riviera Maya - All Inclusive
+73 photosAbout this hotel
Luxurious Spa and Recreational Amenities
Indulge in body treatments and facials at the spa, then enjoy 5 outdoor swimming pools, a complimentary water park, and a health club for ultimate relaxation.
All-Inclusive Dining and Entertainment
Experience 13 restaurants, a beach bar, a swim-up bar, and 16 bars/lounges offering a wide array of dining and drink options. Special dinners, room service, and a coffee shop/cafe are also available.
Convenient Facilities and Services
From complimentary wireless internet and concierge services to a business center and event spaces, this property ensures a seamless stay. With 488 air-conditioned rooms featuring premium bedding and DVD players, comfort meets luxury.
Book now at Paradisus Playa del Carmen – Riviera Maya for a blissful, all-inclusive getaway in Playa del Carmen!
What guests say
Guest rated 0.0/10 · summarised by AI from 489 reviews- ⚠️ Poor food quality
- ⚠️ Cleanliness issues
Policies & good to know
Pets
- Pets: Pets not allowed
- Pets: Service animals are exempt from fees/restrictions
- Pets: Service animals are allowed
Health, safety & sustainability
- Sustainability Certifications: Property confirms they are implementing guest safety measures
- Check-in & Check-out: Contactless check-out is available
- General: Gloves are available to guests
- General: Guests are provided with free hand sanitizer
- General: Staff temperature checks are conducted regularly
- General: Masks are available to guests
- General: Individually-wrapped food options are available
- General: Staff wears personal protective equipment
- General: Temperature checks are available to guests
- General: Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- General: Property is cleaned with disinfectant
- General: Individually-wrapped food options are available through room service
- General: Social distancing measures are in place
- General: Professional property host/manager
- Check-in & Check-out: Contactless check-in is available
- Sustainability Certifications: Property confirms they are implementing enhanced cleaning measures
- General: Commonly-touched surfaces are cleaned with disinfectant
- General: Shield between guests and staff in main contact areas
Amenities (47)
Internet
- ✓Internet access
- ✓Free WiFi
Pool & wellness
- ✓Conference space
- ✓Full-service spa
- ✓Pool umbrellas
- ✓Pool sun loungers
- ✓Sauna
Fitness & activities
- ✓Arcade/game room
- ✓Children's games
Food & drink
- ✓Snack bar/deli
Parking & transport
- ✓Free self parking
Beach & outdoors
- ✓Beach umbrellas
- ✓Beach towels
- ✓Outdoor entertainment area
- ✓Outdoor furniture
Family
- ✓Ecotours nearby
- ✓Playground on site
- ✓Children's toys
Services
- ✓Porter/bellhop
- ✓Tours/ticket assistance
- ✓24-hour front desk
- ✓Luggage storage
- ✓Concierge service
Business
- ✓Meeting rooms
- ✓Conference center
- ✓Banquet hall
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Smoke-free property
Comfort
- ✓Elevator
- ✓Television in common areas
More
- ✓ATM/banking
- ✓Gift shops or newsstand
- ✓Shopping on site
- ✓Health club
- ✓Multilingual staff
- ✓Wedding services
- ✓Waterslide
- ✓Pilates classes on site
- ✓Free water park access
- ✓Ballroom
- ✓Reception hall
- ✓Dock
- ✓Swimming nearby
Location
5ª Avenida, Playa del Carmen, QROO, 77719
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Good to know
- Front desk staff will greet guests on arrival at the property.
- The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
- Other arrangements must be coordinated with the property prior to arrival.
- For any questions, please contact the property using the information on the booking confirmation.