★★★★ · Diego de Mazariegos 43, San Cristóbal de Las Casas ·
+62 photos
About this hotel
City-Centric Charm
Nuestras Raíces Hotel is a charming retreat just a few blocks away from the San Cristobal Cathedral. Immerse yourself in the city's rich history with complimentary access to the nearby History Museum.
Rustic Elegance
Indulge in the rustic elegance of our spacious rooms, adorned with local artworks available for purchase. Enjoy modern amenities like free Wi-Fi, cable TV, and a private bathroom stocked with complimentary toiletries.
Culinary Delights
Savor the flavors of the region at our traditional restaurant or opt for room service for a private dining experience. Unwind with a refreshing drink at the bar while taking in the picturesque city views.
Experience the essence of San Cristobal de las Casas at Nuestras Raíces Hotel - Museo – Restaurante. Book your stay now and explore the treasures of this historic city.
What guests say
Superb 9.2/10 · summarised by AI from 28 reviews
👍 Friendly staff👍 Good location👍 Rich food experience
⚠️ Hygiene issues with bedding
⚠️ Noise disturbances
⚠️ Poor WiFi
Cleanliness
8.4
Service
9.9
Location
9.9
Room Quality
8.4
Amenities
7.9
Value for Money
9.9
Food and Beverage
9.9
Overall Experience
9.4
Policies & good to know
Children welcomeNo petsParking: FREE
Amenities (82)
Internet
✓WiFi available
✓Free WiFi
Food & drink
✓Restaurant
✓Room service
✓Bar
✓Breakfast in the room
✓Kid meals
✓Snack bar
✓Coffee Shop on site
✓Physical distancing in dining areas
✓Screens / Barriers between staff and guests for safety
✓Breakfast takeaway containers
Parking & transport
✓Parking
✓Free Parking
✓Airport shuttle
✓Private parking
✓Airport shuttle (additional charge)
✓Parking garage
✓Shuttle service (additional charge)
✓Airport drop off
✓Airport pick up
✓Shuttle service
Beach & outdoors
✓Garden
✓Sun terrace
✓Outdoor furniture
Family
✓Family rooms
Services
✓24-hour front desk
✓Laundry
✓Luggage storage
✓Tour desk
✓Dry cleaning
✓Currency exchange
✓Daily housekeeping
✓Concierge service
✓Grocery deliveries
✓Laundry washed per local authority guidelines
Business
✓Business center
✓Fax/photocopying
✓Meeting/banquet facilities
Accessibility
✓Wheelchair accessible
Safety & security
✓Safety deposit box
✓Staff adhere to local safety protocols
✓Fire extinguishers
✓Smoke alarms
✓Key access
✓CCTV outside property
✓CCTV in common areas
✓24-hour security
Comfort
✓Non-smoking rooms
✓Heating
✓Non-smoking throughout
More
✓Hiking
✓Facilities for disabled guests
✓Ironing service
✓Packed lunches
✓Solarium
✓Private check-in/check-out
✓Designated smoking area
✓Special diet menus - on request
✓Toilet with grab rails
✓Public Bath
✓Wine/champagne
✓Fruits
✓Guest rooms disinfected between stays
✓Cleaning standards that are effective against Coronavirus
✓Physical distancing rules followed
✓Hand sanitizer in guest room and key areas
✓Cashless payment available
✓Sanitized tableware & silverware
✓Contactless check-in/check-out
✓Invoice provided
✓Guests can opt-out any cleaning services during stay
✓Shared stationery like menus, pens are removed
✓Guest room sealed after cleaning
✓Property cleaned by professional cleaning companies
✓Food delivered to guest room
✓Process in place to check health of guests
✓Access to health care professionals
✓Delivered food - securely covered
✓Walking tours
✓Tour/class on local culture
✓Themed dinner nights
Location
Diego de Mazariegos 43, San Cristóbal de Las Casas