Indulge in Relaxation: Enjoy the indoor swimming pool and sauna at Novotel Kraków Centrum. Unwind in spacious rooms with free internet and tea/coffee facilities.
Culinary Delights: Savor Polish and international cuisine at Novo Square Lounge Bar. 24-hour room service offers delicious à la carte dishes and snacks.
Convenience and Comfort: Air-conditioned rooms with a seating area, safe, and some with Vistula River views. Benefit from 24-hour front desk, laundry services, fitness center, and massage treatments.
Experience the epitome of comfort and convenience at Novotel Kraków Centrum - Book your stay now!
What guests say
Fabulous 8.8/10 · summarised by AI from 5,520 reviews
👍 Good location👍 Friendly staff👍 Good breakfast
⚠️ Noise from the elevator
⚠️ Pool temperature
⚠️ Some facilities outdated
Cleanliness
8.6
Service
9.6
Location
9.6
Room Quality
8.1
Amenities
8.6
Value for Money
8.6
Food and Beverage
8.6
Overall Experience
9.1
Policies & good to know
Children welcomeNo petsParking: PAID
Amenities (95)
Internet
✓WiFi available
✓Free WiFi
Pool & wellness
✓Swimming pool
✓Hot tub/Jacuzzi
✓Sauna
✓Massage services
✓Spa/wellness center
✓Heated pool
✓Indoor pool
✓Swimming pool toys
✓Steam room
✓Pool cover
Fitness & activities
✓Fitness facilities
✓Fitness center
✓Games room
✓Table tennis
✓Board games/puzzles
Food & drink
✓Restaurant
✓Room service
✓Bar
✓Breakfast in the room
✓Kid meals
✓Coffee Shop on site
✓Physical distancing in dining areas
✓Screens / Barriers between staff and guests for safety
✓Breakfast takeaway containers
Parking & transport
✓Parking
✓Airport shuttle
✓Private parking
✓Accessible parking
✓Airport shuttle (additional charge)
✓Parking garage
✓Shuttle service (additional charge)
✓Airport drop off
✓Airport pick up
✓Shuttle service
Beach & outdoors
✓Terrace
✓Outdoor furniture
Family
✓Family rooms
Services
✓24-hour front desk
✓Laundry
✓Luggage storage
✓Dry cleaning
✓Daily housekeeping
✓Laundry washed per local authority guidelines
Business
✓Business center
✓Fax/photocopying
✓Meeting/banquet facilities
Safety & security
✓Safety deposit box
✓Staff adhere to local safety protocols
✓Fire extinguishers
✓First aid kit available
✓Smoke alarms
✓CCTV outside property
✓CCTV in common areas
✓Security alarm
Comfort
✓Non-smoking rooms
✓Air conditioning
✓Heating
✓Lift / Elevator
✓Soundproof rooms
✓Non-smoking throughout
✓Shared lounge/TV area
More
✓Pets allowed
✓Express check-in/check-out
✓Cycling
✓Facilities for disabled guests
✓Ironing service
✓Packed lunches
✓Special diet menus - on request
✓ATM/cash machine on site
✓Indoor play area
✓Wine/champagne
✓Pet bowls
✓Pet basket
✓Guest rooms disinfected between stays
✓Cleaning standards that are effective against Coronavirus
✓Physical distancing rules followed
✓Hand sanitizer in guest room and key areas
✓Cashless payment available
✓Sanitized tableware & silverware
✓Contactless check-in/check-out
✓Invoice provided
✓Guests can opt-out any cleaning services during stay
✓Shared stationery like menus, pens are removed
✓Guest room sealed after cleaning
✓Property cleaned by professional cleaning companies