★★★★ · Av. Carlos J Nader Lote 28, SMZ 05, MZ 11, Andador 5, Cancún ·
+73 photos
About this hotel
Prime Location in Downtown Cancun Located in the heart of Cancún, Mex Hoteles offers easy access to popular attractions such as Playa Las Perlas and Cancun Government Palace.
Modern Amenities and Facilities Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Stay active at our fitness centre or unwind by the outdoor pool.
Convenient Accessibility With Cancun Bus Station nearby and Cancún International Airport just 15 km away, traveling to and from Mex Hoteles is a breeze.
Ready to experience the best of Cancún at Mex Hoteles? Book your stay now!
What guests say
Very good 7.8/10 · summarised by AI from 3,365 reviews
👍 Exceptional staff (Joel/Yoel praised repeatedly)👍 Convenient location near terminal/port and good transport links👍 Many guests found rooms spacious, clean and comfortable
⚠️ Breakfast consistently criticized (quality, service, extra charges)
⚠️ Reports of humidity, moldy smells and bathroom moisture in some rooms
⚠️ Security incident reported: wrong room access by other guests
Cleanliness
6.8
Service
10.0
Location
9.0
Room Quality
7.2
Amenities
6.8
Value for Money
7.3
Food and Beverage
5.5
Overall Experience
9.8
Policies & good to know
Children welcomeNo petsParking: FREE
Amenities (70)
Internet
✓WiFi available
✓Free WiFi
Pool & wellness
✓Swimming pool
✓Outdoor pool
✓Rooftop pool
Fitness & activities
✓Fitness facilities
✓Fitness center
Food & drink
✓Restaurant
✓Room service
✓Bar
✓Breakfast in the room
✓Kid meals
✓Coffee Shop on site
✓Physical distancing in dining areas
✓Screens / Barriers between staff and guests for safety
✓Breakfast takeaway containers
Parking & transport
✓Parking
✓Free Parking
✓Airport shuttle
✓Car hire
✓Private parking
✓Airport shuttle (additional charge)
✓Parking garage
✓Shuttle service (additional charge)
✓Airport drop off
✓Airport pick up
✓Shuttle service
Beach & outdoors
✓Terrace
✓Sun terrace
✓Outdoor furniture
✓Picnic area
Family
✓Family rooms
Services
✓24-hour front desk
✓Luggage storage
✓Tour desk
✓Daily housekeeping
✓Concierge service
✓Laundry washed per local authority guidelines
Business
✓Business center
✓Fax/photocopying
✓Meeting/banquet facilities
Safety & security
✓Safety deposit box
✓Staff adhere to local safety protocols
✓Fire extinguishers
✓First aid kit available
✓Smoke alarms
✓CCTV outside property
✓CCTV in common areas
✓24-hour security
✓Security alarm
Comfort
✓Non-smoking rooms
✓Air conditioning
✓Non-smoking throughout
More
✓Ironing service
✓Special diet menus - on request
✓Wine/champagne
✓Guest rooms disinfected between stays
✓Cleaning standards that are effective against Coronavirus
✓Physical distancing rules followed
✓Hand sanitizer in guest room and key areas
✓Cashless payment available
✓Sanitized tableware & silverware
✓Contactless check-in/check-out
✓Invoice provided
✓Guests can opt-out any cleaning services during stay
✓Property cleaned by professional cleaning companies
✓Food delivered to guest room
✓Access to health care professionals
✓Delivered food - securely covered
✓Themed dinner nights
Location
Av. Carlos J Nader Lote 28, SMZ 05, MZ 11, Andador 5, Cancún