Mercure Serpong Alam Sutera
+73 photosAbout this hotel
Luxurious Stay with Outdoor Pool and Restaurant
Mercure Serpong Alam Sutera, just a short stroll from Living World Mall, offers a lavish experience with an inviting outdoor pool and a delightful restaurant. The elegantly furnished rooms feature modern amenities like a flat-screen TV, free minibar, and en suite bathrooms stocked with complimentary toiletries.
Convenient Facilities and Services
Guests can enjoy a game of tennis, take advantage of the free parking, and stay connected with complimentary WiFi throughout the property. The hotel also provides a 24-hour reception for any assistance needed, along with services like luggage storage, laundry, and business facilities.
Culinary Delights and Nearby Attractions
Indulge in Indonesian and international cuisine at Mint & Pepper or opt for in-room dining. Explore nearby shopping destinations like Mall @Alam Sutera and Summarecon Mall Serpong, both just a short drive away. For seamless travel, the hotel can arrange car rentals and airport transfers upon request.
Book your luxurious stay at Mercure Serpong Alam Sutera today for a memorable experience!
What guests say
Superb 9.6/10 · summarised by AI from 451 reviews- ⚠️ Limited breakfast options noted by some
Policies & good to know
Amenities (89)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Massage services
- ✓Spa/wellness center
- ✓Outdoor pool
- ✓Rooftop pool
- ✓Kids' pool
- ✓Fitness/spa locker rooms
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
Food & drink
- ✓Restaurant
- ✓Room service
- ✓BBQ facilities
- ✓Bar
- ✓Breakfast in the room
- ✓Kid meals
- ✓Snack bar
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Car hire
- ✓Valet parking
- ✓Private parking
- ✓Accessible parking
- ✓Airport shuttle (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Sun loungers or beach chairs
- ✓Sun umbrellas
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Dry cleaning
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Non-smoking throughout
- ✓Shared lounge/TV area
More
- ✓Express check-in/check-out
- ✓Cycling
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Designated smoking area
- ✓Toilet with grab rails
- ✓Adult only
- ✓Fruits
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Key card access
- ✓Happy hour
Location
Jl. Alam Sutera Boulevard Kav. 23, Serpong, Tangerang Selatan