β β β β Β· 116-118 Hang Buom Str, Hoan Kiem Dist., Hanoi Β·
+64 photos
About this hotel
Luxurious Accommodation Madelise Palace Hotel & Spa, nestled in the heart of Hanoi, offers air-conditioned rooms with modern amenities like a flat-screen TV, minibar, and private bathroom.
Convenient Services Guests can enjoy a 24-hour front desk, room service, and currency exchange, ensuring a hassle-free stay.
Central Location Located just 300 meters from Hanoi Old City Gate, our hotel is surrounded by popular attractions like Hoan Kiem Lake and St. Joseph Cathedral.
Book your stay at Madelise Palace Hotel & Spa for a memorable and comfortable experience in Hanoi.
What guests say
Superb 9.5/10 Β· summarised by AI from 184 reviews
π Central locationπ Helpful staffπ Responsive management
β οΈ Cleanliness issues
β οΈ Noisy environment
β οΈ Worn-out furniture
Cleanliness
8.0
Service
10.0
Location
10.0
Room Quality
8.9
Amenities
9.9
Value for Money
9.4
Food and Beverage
9.9
Overall Experience
9.9
Policies & good to know
Children welcomeNo pets
Amenities (70)
Pool & wellness
βMassage services
βSpa/wellness center
Food & drink
βRoom service
βBarber/beauty shop
βPhysical distancing in dining areas
βScreens / Barriers between staff and guests for safety
βBreakfast takeaway containers
Parking & transport
βAirport shuttle
βCar hire
βAirport shuttle (additional charge)
βShuttle service (additional charge)
βAirport drop off
βAirport pick up
βShuttle service
Beach & outdoors
βTerrace
βOutdoor furniture
Family
βFamily rooms
Services
β24-hour front desk
βLaundry
βLuggage storage
βTour desk
βCurrency exchange
βDaily housekeeping
βConcierge service
βPublic transport tickets
βLaundry washed per local authority guidelines
Business
βFax/photocopying
Safety & security
βSafety deposit box
βStaff adhere to local safety protocols
βFire extinguishers
βFirst aid kit available
βSmoke alarms
βCCTV outside property
βCCTV in common areas
β24-hour security
βSecurity alarm
Comfort
βNon-smoking rooms
βAir conditioning
βHeating
βLift / Elevator
βSoundproof rooms
βNon-smoking throughout
More
βExpress check-in/check-out
βIroning service
βPrivate check-in/check-out
βMinimarket on site
βATM/cash machine on site
βLockers
βPublic Bath
βHot spring bath
βGuest rooms disinfected between stays
βCleaning standards that are effective against Coronavirus
βPhysical distancing rules followed
βHand sanitizer in guest room and key areas
βCashless payment available
βSanitized tableware & silverware
βContactless check-in/check-out
βGuests can opt-out any cleaning services during stay
βShared stationery like menus, pens are removed
βGuest room sealed after cleaning
βProperty cleaned by professional cleaning companies