Kigali Serena Hotel
★★★★★ · KN3 Ave, Kigali ·
+48 photosAbout this hotel
Luxurious Accommodation
Indulge in 5-star comfort at Kigali Serena Hotel, offering elegantly designed rooms with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms.
Exceptional Dining Options
Satisfy your cravings with a diverse range of culinary delights at our on-site restaurant, serving African, American, and Indian cuisine. Special dietary requests can also be accommodated for a personalized dining experience.
Relaxation and Wellness
Unwind and rejuvenate at our hotel's spa and wellness center, sauna, and terrace, perfect for a tranquil retreat after a day of exploring Kigali.
Experience luxury and relaxation at its finest, book your stay at Kigali Serena Hotel now.
What guests say
Fabulous 8.6/10 · summarised by AI from 665 reviews👍 Excellent pool and pool access after checkout👍 Outstanding breakfast and coffee👍 Friendly, helpful staff and strong service moments
- ⚠️ Bathroom cleanliness issues and lingering stains
- ⚠️ Slow shower drainage and occasionally murky showers
- ⚠️ Dated fixtures/rooms and noisy AC in places
Policies & good to know
Children welcomeNo petsParking: FREE
Amenities (111)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Hot tub/Jacuzzi
- ✓Sauna
- ✓Massage services
- ✓Spa/wellness center
- ✓Outdoor pool
- ✓Spa/wellness center services
- ✓Steam room
- ✓Fitness/spa locker rooms
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
- ✓Golf course
- ✓Yoga classes
- ✓Fitness classes
Food & drink
- ✓Restaurant
- ✓Room service
- ✓BBQ facilities
- ✓Bar
- ✓Breakfast in the room
- ✓Barber/beauty shop
- ✓Kid meals
- ✓Snack bar
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Car hire
- ✓Valet parking
- ✓Private parking
- ✓Accessible parking
- ✓Airport shuttle (additional charge)
- ✓Parking garage
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
- ✓Sun umbrellas
Family
- ✓Babysitting/child services
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Dry cleaning
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓Smoke alarms
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Heating
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Non-smoking throughout
- ✓Shared lounge/TV area
More
- ✓Express check-in/check-out
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Packed lunches
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Special diet menus - on request
- ✓Allergy-free room
- ✓Toilet with grab rails
- ✓Kid-friendly buffet
- ✓Evening entertainment
- ✓Lower bathroom sink
- ✓Higher level toilet
- ✓Emergency cord in bathroom
- ✓Hot spring bath
- ✓Wine/champagne
- ✓Beauty Services
- ✓Manicure
- ✓Pedicure
- ✓Personal trainer
- ✓Hair Salon Services
- ✓Auditory guidance
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Invoice provided
- ✓Shared stationery like menus, pens are removed
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Key card access
- ✓Live music/performance
- ✓Themed dinner nights
- ✓Broadcast Live sport events
- ✓Happy hour
- ✓Aerobics
Location
KN3 Ave, Kigali
Book your stay
Your stay
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Check-in from 02:00 PM
Check-out by 12:00 PM