Hyatt Centric Playa del Carmen - Downtown House & Beach House
+57 photosAbout this hotel
Luxurious Accommodations
Thompson Playa del Carmen offers stylish rooms with modern amenities such as flat-screen TVs, air conditioning, and plush bathrobes, ensuring a comfortable stay for all guests.
Exciting Activities
Guests can partake in a variety of activities including snorkeling, windsurfing, and Tequila or Mezcal tasting, providing a fun and memorable experience during their stay at the hotel.
Convenient Services
With free WiFi, bike and car hire options, and daily bottled water, Thompson Playa del Carmen ensures that guests have everything they need for a seamless and enjoyable vacation.
Experience luxury, excitement, and convenience all in one place at Thompson Playa del Carmen. Book now for an unforgettable stay!
What guests say
Fabulous 8.6/10 · summarised by AI from 554 reviews- ⚠️ Noise issues
- ⚠️ Limited amenities
Policies & good to know
Amenities (101)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Outdoor pool
- ✓Pool with view
- ✓Pool bar
- ✓Infinity pool
- ✓Rooftop pool
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
- ✓Diving
- ✓Snorkelling
- ✓Board games/puzzles
- ✓Yoga classes
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Kid meals
- ✓Snack bar
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Airport shuttle
- ✓Valet parking
- ✓Accessible parking
- ✓Airport shuttle (additional charge)
- ✓Parking garage
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Sun terrace
- ✓Beachfront
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
- ✓Sun umbrellas
- ✓Beach
Family
- ✓Babysitting/child services
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Dry cleaning
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Concierge service
- ✓Grocery deliveries
- ✓Laundry washed per local authority guidelines
Business
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
- ✓Visual aids: Braille
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Non-smoking throughout
- ✓Shared lounge/TV area
More
- ✓Pets allowed
- ✓Fishing
- ✓Express check-in/check-out
- ✓Cycling
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Packed lunches
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Special diet menus - on request
- ✓Allergy-free room
- ✓Toilet with grab rails
- ✓Nightclub/DJ
- ✓Wine/champagne
- ✓Fruits
- ✓Shallow end
- ✓Pet bowls
- ✓Pet basket
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Food delivered to guest room
- ✓Delivered food - securely covered
- ✓Key card access
- ✓Live music/performance
- ✓Themed dinner nights
- ✓Temporary art galleries
- ✓Happy hour
- ✓Cooking class
Location
5th Avenida Norte Por 12 Norte y 14 Norte, Playa del Carmen