Hotel Unknown
+48 photosAbout this hotel
Luxurious Accommodation
Hotel Unknown, a 4-star property in the heart of Mérida, offers elegantly furnished air-conditioned rooms with modern amenities like a flat-screen TV, coffee machine, and private bathrooms. Some rooms even boast scenic pool views and private patios for a truly indulgent stay.
Dining and Entertainment
Indulge in delectable cuisine at the hotel's restaurant, unwind with a refreshing drink at the bar, or simply relax in the lush garden surroundings. With room service available, guests can enjoy meals at their convenience.
Convenient Location
Situated just 1.5 km from Merida Bus Station and close to popular attractions like Merida Cathedral and Main Square, Hotel Unknown provides easy access to the city's key landmarks. The Manuel Crescencio Rejón International Airport is also a short drive away for added convenience.
Book your stay at Hotel Unknown for a luxurious and convenient experience in Mérida.
What guests say
Guest rated 0.0/10 · summarised by AI from 295 reviews- ⚠️ Issues with hot water
- ⚠️ Limited food service hours
- ⚠️ Inadequate room amenities
Policies & good to know
Amenities (57)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Massage services
- ✓Spa/wellness center
- ✓Outdoor pool
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Kid meals
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
- ✓Mobile app for room service
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
- ✓Sun umbrellas
Family
- ✓Family rooms
Services
- ✓Luggage storage
- ✓Tour desk
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Meeting/banquet facilities
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV in common areas
- ✓24-hour security
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Soundproof rooms
- ✓Non-smoking throughout
More
- ✓Pets allowed
- ✓Special diet menus - on request
- ✓Wine/champagne
- ✓Fruits
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Delivered food - securely covered
Location
Colonia Barrio Santiago Calle 53 # 559 B y C, Mérida