Hotel Universo
+73 photosAbout this hotel
Luxurious Wellness Area
Indulge in relaxation at Hotel Universo's wellness area, offering a sauna, steam bath, and sun bed for the ultimate pampering experience after a day of exploring Serfaus.
Family-Friendly Entertainment
Enjoy evenings filled with entertainment with the hotel's engaging entertainment programme, ensuring fun for guests of all ages. Children can have a blast in the games room while adults unwind.
Convenient Ski Facilities
For ski enthusiasts, Hotel Universo offers easy access to the slopes with ski passes available for purchase on-site. Take advantage of the ski storage room with a boot dryer to keep equipment in top condition.
Experience comfort, entertainment, and convenience at Hotel Universo. Book your stay now for an unforgettable getaway.
What guests say
Fabulous 8.2/10 · summarised by AI from 47 reviews- ⚠️ Cleanliness issues
- ⚠️ Parking complications
- ⚠️ Inadequate room cleaning service
Policies & good to know
Amenities (72)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Sauna
- ✓Spa/wellness center
- ✓Hammam
- ✓Heated pool
- ✓Indoor pool
- ✓Infinity pool
- ✓Indoor pool - seasonal
- ✓Steam room
- ✓Fitness/spa locker rooms
Food & drink
- ✓Room service
- ✓Bar
- ✓Barber/beauty shop
- ✓Snack bar
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
Parking & transport
- ✓Parking
- ✓Airport shuttle
- ✓Private parking
- ✓Airport shuttle (additional charge)
- ✓Parking garage
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Sun terrace
- ✓Outdoor furniture
- ✓Outdoor fireplace
Family
- ✓Family rooms
Services
- ✓Laundry
- ✓Tour desk
- ✓Daily housekeeping
- ✓Laundry washed per local authority guidelines
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
Comfort
- ✓Non-smoking rooms
- ✓Heating
- ✓Lift / Elevator
- ✓Non-smoking throughout
- ✓Shared lounge/TV area
More
- ✓Pets allowed
- ✓Hiking
- ✓Cycling
- ✓Ironing service
- ✓Skiing
- ✓Ski storage
- ✓Minimarket on site
- ✓ATM/cash machine on site
- ✓Ski equipment hire on site
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Thermometers for guests provided by property
- ✓Key card access
Location
Dorfbahnstraße 52, Serfaus