★★★★ · Avenida Uxmal 26 Super Manzana 2A, Cancún ·
+73 photos
About this hotel
Convenient Location: Situated in the heart of Cancun, Hotel Plaza Kokai offers easy access to downtown, stunning beaches, and captivating Mayan attractions.
Comfortable Accommodation: The guest rooms at Hotel Plaza Kokai are thoughtfully furnished, providing a cozy retreat for both business and leisure travelers.
Proximity to City Attractions: Explore the vibrant city of Cancun with ease as shopping centers and cultural treasures are just a stone's throw away.
Experience the best of Cancun at Hotel Plaza Kokai - book your stay now!
What guests say
Very good 7.9/10 · summarised by AI from 838 reviews
👍 Convenient location👍 Friendly staff
⚠️ Cleanliness issues
⚠️ Poor service quality
Cleanliness
7.1
Service
8.0
Location
9.1
Room Quality
7.5
Amenities
7.0
Value for Money
8.5
Food and Beverage
7.6
Overall Experience
8.4
Policies & good to know
Children welcomeNo petsParking: NOT_AVAILABLE
Amenities (68)
Internet
✓WiFi available
✓Free WiFi
Pool & wellness
✓Swimming pool
✓Outdoor pool
✓Kids' pool
Food & drink
✓Restaurant
✓Room service
✓Bar
✓Coffee Shop on site
✓Physical distancing in dining areas
✓Breakfast takeaway containers
Beach & outdoors
✓Terrace
✓Sun terrace
✓Outdoor furniture
✓Sun umbrellas
Family
✓Family rooms
Services
✓24-hour front desk
✓Luggage storage
✓Tour desk
✓Daily housekeeping
✓Concierge service
✓Grocery deliveries
✓Laundry washed per local authority guidelines
Business
✓Business center
✓Fax/photocopying
✓Meeting/banquet facilities
Accessibility
✓Wheelchair accessible
Safety & security
✓Safety deposit box
✓Staff adhere to local safety protocols
✓Fire extinguishers
✓First aid kit available
✓Smoke alarms
✓CCTV in common areas
✓Security alarm
Comfort
✓Non-smoking rooms
✓Air conditioning
✓Lift / Elevator
✓Soundproof rooms
✓Non-smoking throughout
More
✓Facilities for disabled guests
✓Ironing service
✓Packed lunches
✓Designated smoking area
✓Toilet with grab rails
✓Public Bath
✓Wine/champagne
✓Fruits
✓Guest rooms disinfected between stays
✓Cleaning standards that are effective against Coronavirus
✓Physical distancing rules followed
✓Hand sanitizer in guest room and key areas
✓Cashless payment available
✓Sanitized tableware & silverware
✓Contactless check-in/check-out
✓Invoice provided
✓Guests can opt-out any cleaning services during stay
✓Shared stationery like menus, pens are removed
✓Guest room sealed after cleaning
✓Property cleaned by professional cleaning companies