★★★★ · Diagonal Hermanos Paniagua 32, Barrio de Fatima, San Cristóbal de Las Casas ·
+73 photos
About this hotel
Luxurious Accommodation Indulge in the warm Mediterranean-themed rooms with wooden flooring and flat-screen TVs at Hotel Villa Mercedes San Cristobal.
Culinary Delights Savor authentic Mexican cuisine at La Chimenea Restaurant or unwind with a drink at La Pergola Lounge or El Pavo Real Bar.
Convenient Location Explore the nearby San Cristobal de las Casas Cathedral and Plaza de la Paz, just 2 km away. The hotel's proximity to the city's airport makes travel a breeze.
Book your stay at Hotel Villa Mercedes San Cristobal now to experience comfort and elegance during your visit!
What guests say
Guest rated 0.0/10 · summarised by AI from 181 reviews
👍 Excellent service👍 Honest staff
⚠️ Lack of cleanliness details
Cleanliness
8.0
Service
9.0
Location
9.1
Room Quality
8.5
Amenities
8.5
Value for Money
8.5
Food and Beverage
8.5
Overall Experience
8.6
Policies & good to know
Children welcomeNo petsParking: FREE
Amenities (72)
Internet
✓WiFi available
✓Free WiFi
Fitness & activities
✓Board games/puzzles
Food & drink
✓Restaurant
✓Room service
✓Bar
✓Breakfast in the room
✓Snack bar
✓Coffee Shop on site
✓Physical distancing in dining areas
✓Screens / Barriers between staff and guests for safety
✓Breakfast takeaway containers
✓Mobile app for room service
Parking & transport
✓Parking
✓Free Parking
✓Private parking
✓Accessible parking
✓Shuttle service
Beach & outdoors
✓Garden
✓Outdoor furniture
✓Outdoor fireplace
Family
✓Family rooms
Services
✓24-hour front desk
✓Laundry
✓Luggage storage
✓Tour desk
✓Dry cleaning
✓Daily housekeeping
✓Laundry washed per local authority guidelines
Business
✓Business center
✓Fax/photocopying
✓Meeting/banquet facilities
Safety & security
✓Safety deposit box
✓Staff adhere to local safety protocols
✓Fire extinguishers
✓First aid kit available
✓Smoke alarms
✓CCTV outside property
✓CCTV in common areas
✓24-hour security
✓Security alarm
Comfort
✓Non-smoking rooms
✓Heating
✓Non-smoking throughout
More
✓Express check-in/check-out
✓Facilities for disabled guests
✓Ironing service
✓Packed lunches
✓Private check-in/check-out
✓Designated smoking area
✓Special diet menus - on request
✓Public Bath
✓Wine/champagne
✓Guest rooms disinfected between stays
✓Cleaning standards that are effective against Coronavirus
✓Physical distancing rules followed
✓Hand sanitizer in guest room and key areas
✓Cashless payment available
✓Sanitized tableware & silverware
✓Contactless check-in/check-out
✓Invoice provided
✓Guests can opt-out any cleaning services during stay
✓Shared stationery like menus, pens are removed
✓Guest room sealed after cleaning
✓Property cleaned by professional cleaning companies
✓Food delivered to guest room
✓Process in place to check health of guests
✓Access to health care professionals
✓Face masks for guests available
✓Delivered food - securely covered
✓Thermometers for guests provided by property
✓Key card access
Location
Diagonal Hermanos Paniagua 32, Barrio de Fatima, San Cristóbal de Las Casas