Hotel Hacienda Prom
★★★★ · Carretera Misantla Xalapa Km 1.700 ·
+40 photosAbout this hotel
Luxurious Accommodations
Indulge in comfort and style with our air-conditioned rooms featuring free WiFi and private bathrooms.
Family-Friendly Amenities
Enjoy quality time with your loved ones at our children's playground and trust our 24-hour front desk for all your needs.
Scenic Beauty
Wake up to stunning garden views from select rooms, where you can unwind amidst nature's beauty.
Don't miss out on this unforgettable stay at Hotel Hacienda Prom. Book your room now!
What guests say
Superb 10.0/10 · summarised by AI from 3 reviews👍 La atención👍 La limpieza
Policies & good to know
Children welcomeNo petsParking: FREE
Amenities (68)
Internet
- ✓WiFi available
- ✓Free WiFi
Fitness & activities
- ✓Board games/puzzles
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Breakfast in the room
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
- ✓Mobile app for room service
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Private parking
- ✓Parking garage
- ✓Shuttle service (additional charge)
- ✓Electric vehicle charging station
- ✓Shuttle service
Beach & outdoors
- ✓Garden
- ✓Kids' outdoor play equipment
- ✓Outdoor furniture
- ✓Picnic area
Family
- ✓Family rooms
- ✓Children's playground
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Tour desk
- ✓Daily housekeeping
- ✓Concierge service
- ✓Grocery deliveries
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Soundproof rooms
- ✓Shared lounge/TV area
More
- ✓Ironing service
- ✓Packed lunches
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Minimarket on site
- ✓Indoor play area
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
Location
Carretera Misantla Xalapa Km 1.700
Book your stay
Your stay
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Check-in from 02:00 PM
Check-out by 01:00 PM