Hotel Colonial Playa del Carmen
+73 photosAbout this hotel
Relax by the Pool and Stay Connected
Enjoy leisure time by the outdoor pool or surf the web with complimentary Wi-Fi at the Colonial aparthotel. For entertainment, guestrooms feature satellite TV channels and cozy air-conditioning.
Convenience at Your Fingertips
Benefit from a range of amenities such as a 24-hour front desk, multilingual staff, and luggage storage. The hotel's tour/ticket assistance and banquet hall offer additional convenience during your stay.
Explore Nearby Attractions
Immerse yourself in the heart of Playa del Carmen with various attractions within walking distance, including Mercado Playa del Carmen and Quinta Avenida. Don't miss out on the vibrant local culture surrounding the hotel.
Make Hotel Colonial Playa del Carmen your home base to experience the best of the region!
What guests say
Guest rated 0.0/10 · summarised by AI from 134 reviews- ⚠️ Air conditioning issue
Policies & good to know
Check-in & house rules
- Smoking: No smoking
- Pets: No pets, service animals welcome
- Children and extra bed policy: Children welcome
Children & extra beds
- Children and extra beds: No cribs (infant beds) available
Pets
- Pets: Pets not allowed
Health, safety & sustainability
- Noise policy: Noise-free rooms not guaranteed
- Check-in & Check-out: Contactless check-out is available
- Guest type: Essential workers only - NO
- General: Professional property host/manager
Other
- Accessibility: No elevators
Amenities (15)
Internet
- ✓Free WiFi
Pool & wellness
- ✓Wheelchair-accessible spa
- ✓Wheelchair-accessible pool
Fitness & activities
- ✓Golfing nearby
Services
- ✓Tours/ticket assistance
- ✓24-hour front desk
- ✓Luggage storage
Business
- ✓Meeting rooms
- ✓Banquet hall
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Smoke-free property
Comfort
- ✓Television in common areas
More
- ✓Multilingual staff
- ✓Change of towels (on request)
Location
Ave. 20 norte lote 33 entre calles, 2 y 4 norte, Col. Centro., Playa del Carmen, QROO, 77710
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Your stay
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Good to know
- If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation.
- Front desk staff will greet guests on arrival at the property.
- For any questions, please contact the property using the information on the booking confirmation.