Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
+38 photosAbout this hotel
Modern Accommodation with Prime Location
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International provides contemporary rooms with convenient access to Ciputra World Surabaya. Enjoy the outdoor pool and stay connected with complimentary WiFi.
Comfort and Convenience
Relax in air-conditioned rooms equipped with IPTV, i-home system, and en suite bathrooms. Take in the city view, and let the 24-hour front desk assist with laundry, airport transfers, and spa bookings.
Dining and Facilities
Indulge in Indonesian and western cuisine at The Gallery Restaurant or sip drinks at The Lounge. The hotel also features a business center, meeting rooms, and easy access to dining options at Ciputra World Surabaya Mall.
Experience luxury and convenience at Hotel Ciputra World Surabaya. Book now for a memorable stay!
What guests say
Superb 9.6/10 · summarised by AI from 328 reviews- ⚠️ Hotel does not provide invoice/receipts easily for business travelers (booking/guest mismatch reported)
- ⚠️ Some guests prefer a proper hose bidet in the toilet
Policies & good to know
Amenities (68)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Hot tub/Jacuzzi
- ✓Sauna
- ✓Massage services
- ✓Spa/wellness center
- ✓Outdoor pool
- ✓Pool with view
- ✓Rooftop pool
- ✓Fence around pool
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
- ✓Golf course
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Snack bar
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Car hire
- ✓Valet parking
- ✓Accessible parking
- ✓Airport shuttle (additional charge)
- ✓Parking garage
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Dry cleaning
- ✓Daily housekeeping
- ✓Concierge service
Business
- ✓Business center
- ✓Meeting/banquet facilities
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
More
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Designated smoking area
- ✓Wine/champagne
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Guests can opt-out any cleaning services during stay
- ✓Guest room sealed after cleaning
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Delivered food - securely covered
- ✓Key card access
Location
Jalan Mayor Jendral Sungkono No. 87 - 89, Surabaya