Hotel Cielo
+73 photosAbout this hotel
Rooftop Massages and Terrace Views
Indulge in onsite massages and breathtaking views from the rooftop terrace, perfect for relaxation.
Fine Dining and Exceptional Services
Experience exquisite dining at Carboncitos restaurant, with room service available, ensuring culinary delight. Enjoy convenient amenities such as concierge services and complimentary Wi-Fi.
Central Location with Stylish Rooms
Stay in one of the 18 uniquely decorated guestrooms featuring modern conveniences and daily housekeeping. Immerse yourself in the heart of Playa del Carmen, just steps away from Quinta Avenida and Playa del Carmen Main Beach.
To make the most of your Playa del Carmen getaway, book your stay at Hotel Cielo today!
What guests say
Guest rated 0.0/10 · summarised by AI from 110 reviews- ⚠️ Loud restaurant nearby
- ⚠️ No mini fridge
Policies & good to know
Children & extra beds
- Children and extra beds: No rollaway/extra beds available
- Children and extra beds: No cribs (infant beds) available
Pets
- Pets: Pets not allowed
Health, safety & sustainability
- Noise policy: Noise-free rooms not guaranteed
- Check-in & Check-out: Contactless check-out is available
- Guest type: LGBTQ friendly
- General: Professional property host/manager
- Check-in & Check-out: Contactless check-in is available
Other
- Accessibility: No elevators
Amenities (39)
Internet
- ✓Free WiFi
Pool & wellness
- ✓Coworking spaces
Fitness & activities
- ✓Snorkeling nearby
- ✓Bicycle rentals nearby
- ✓Scuba diving nearby
- ✓Skydiving nearby
- ✓Use of nearby fitness center (discount)
- ✓Game drive nearby
Food & drink
- ✓Breakfast available (surcharge)
Parking & transport
- ✓Area shuttle (surcharge)
- ✓Airport transportation - pickup (surcharge)
- ✓Accessible airport shuttle
- ✓No accessible airport shuttle
Beach & outdoors
- ✓Rooftop terrace
- ✓Beach umbrellas
- ✓Beach towels
- ✓Free beach club nearby
- ✓Terrace
Family
- ✓Ecotours nearby
Services
- ✓Safe-deposit box at front desk
- ✓Tours/ticket assistance
- ✓24-hour front desk
- ✓Luggage storage
- ✓Concierge service
Business
- ✓Banquet hall
Accessibility
- ✓Upper floors accessible by stairs only
- ✓Wheelchair accessible
Safety & security
- ✓Smoke-free property
More
- ✓Hiking/biking trails nearby
- ✓Sailing nearby
- ✓Water skiing nearby
- ✓Scooter/moped rentals nearby
- ✓Multilingual staff
- ✓Boat tours nearby
- ✓Ziplining nearby
- ✓Personal motor watercraft nearby
Location
Calle 4norte s/n entre 5ta y 10av - Col, Playa del Carmen, QROO, 77710
Book your stay
Your stay
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Good to know
- This property offers transfers from the airport (surcharges may apply).
- Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
- Front desk staff will greet guests on arrival at the property.