H15 Palace, a Luxury Collection Hotel, Krakow
★★★★★ · ul. Sw. Jana 15, Kraków, 31-017 ·
+60 photosAbout this hotel
Luxurious Spa Experience
Pamper yourself with the offered massages, body treatments, and facials at the spa. Recreational Paradise
Take advantage of the indoor pool, sauna, and fitness center. Gastronomic Delights
Savor meals in the restaurant, have drinks at the bar, and enjoy breakfast options.
Book now for a centrally located stay at the Hotel H15 Luxury Palace in Kraków, close to major attractions and featuring top-notch amenities.
What guests say
Guest rated 0.0/10 · summarised by AI from 125 reviews👍 Clean and beautiful hotel👍 Outstanding service from employees👍 Great location
- ⚠️ Some staff were rude
- ⚠️ Payment and malfunction issues
Policies & good to know
No childrenPets allowed
Children & extra beds
- Children and extra beds: No rollaway/extra beds available
Pets
- Pets: Service animals are exempt from fees/restrictions
- Pets: Pet max weight (per pet) in kg is 10
- Pets: Pets cannot be left unattended
- Pets: Pets allowed
- Pets: Pet max weight (per pet) in lb is 22
- Pets: Service animals are allowed
Health, safety & sustainability
- Guest type: Essential workers only - NO
- General: Professional property host/manager
Amenities (71)
Internet
- ✓Free WiFi
Pool & wellness
- ✓Conference space
- ✓Full-service spa
- ✓Access to nearby indoor pool
- ✓Pool sun loungers
- ✓Health or beauty spa nearby
- ✓Wheelchair-accessible spa
- ✓Sauna
Fitness & activities
- ✓Fitness facilities
- ✓Bicycle rentals nearby
- ✓Wheelchair-accessible fitness center
- ✓Secured bicycle storage
- ✓Bicycle parking available
Food & drink
- ✓Breakfast available (surcharge)
- ✓Wheelchair-accessible on-site restaurant
- ✓Vegetarian breakfast available
Parking & transport
- ✓Airport transportation - pickup (surcharge)
- ✓Accessible airport shuttle
- ✓No accessible airport shuttle
Family
- ✓Ecotours nearby
Services
- ✓Safe-deposit box at front desk
- ✓Tours/ticket assistance
- ✓24-hour front desk
- ✓Luggage storage
- ✓Concierge service
Business
- ✓Meeting rooms
- ✓Banquet hall
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Smoke-free property
Comfort
- ✓Elevator
More
- ✓Scooter/moped rentals nearby
- ✓Multilingual staff
- ✓Mountain biking nearby
- ✓Segway rental/tour nearby
- ✓Boat tours nearby
- ✓Water dispenser
- ✓Proposal/romance packages available
- ✓Eco-friendly toiletries
- ✓LED light bulbs
- ✓Eco-friendly cleaning products used
- ✓Visual alarms in hallways
- ✓Food and water bowls
- ✓Change of towels (on request)
- ✓Change of bed sheets (on request)
- ✓Locally-owned & organized tours & activities
- ✓Showcase for local artists
- ✓Guest education on local ecosystems and culture
- ✓Double-glazing on all windows
- ✓Energy-saving switches
- ✓At least 80% of all lighting comes from LEDs
- ✓Vegan menu options available
- ✓Vegetarian menu options available
- ✓Comprehensive recycling policy
- ✓Bulk dispenser for toiletries
- ✓No single-use plastic soda bottles
- ✓No single-use plastic stirrers
- ✓No single-use plastic straws
- ✓No single-use plastic water bottles
- ✓Reusable tableware only
Location
ul. Sw. Jana 15, Kraków, 31-017
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Your stay
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Check-in from 03:00 PM
Check-out by 12:00 PM
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Good to know
- This property offers transfers from the airport (surcharges may apply).
- Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
- Front desk staff will greet guests on arrival at the property.