Gran Hotel El Encanto
+34 photosAbout this hotel
Historic Charm in the Heart of San Cristóbal de las Casas
Traditional Mexican Decor
Experience the vibrant culture of Mexico in each room at Gran Hotel El Encanto, adorned with traditional Mexican décor and modern amenities for your comfort.
Local Cuisine and Convenience
Indulge in a culinary journey at Las Delicias Restaurant, offering a taste of local cuisine. Need a quick pick-me-up? Visit the on-site café for a delightful treat.
Prime Location and Easy Access
Explore the wonders of San Cristóbal de las Casas with Central Park and the Cathedral just a short walk away. Conveniently located near major roadways, Gran Hotel El Encanto offers easy access to nearby attractions.
Book your stay at Gran Hotel El Encanto for an unforgettable experience in the heart of this UNESCO World Heritage Site.
What guests say
Fabulous 8.6/10 · summarised by AI from 59 reviews- ⚠️ Cleanliness Issues
- ⚠️ Space Constraints
Policies & good to know
Amenities (57)
Internet
- ✓WiFi available
- ✓Free WiFi
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Snack bar
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Car hire
- ✓Private parking
- ✓Accessible parking
- ✓Shuttle service (additional charge)
- ✓Shuttle service
Beach & outdoors
- ✓Garden
- ✓Outdoor furniture
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Dry cleaning
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓CCTV in common areas
Comfort
- ✓Non-smoking rooms
- ✓Heating
- ✓Non-smoking throughout
More
- ✓Packed lunches
- ✓Designated smoking area
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Delivered food - securely covered
Location
Calle Crescencio Rosas 27, San Cristóbal de Las Casas