Historic Elegance: The Fairmont Empress Hotel offers elegantly decorated rooms with plush seating areas and picturesque windows.
Relaxation and Dining: Enjoy extensive spa treatments at Willow Stream Spa and indulge in traditional afternoon tea with a view of the harbour.
Convenient Amenities: Swim in the indoor pool, admire the Victorian architecture, and explore nearby attractions like the Royal British Columbia Museum and the Maritime Museum of BC.
Book now to experience the charm and luxury of The Fairmont Empress Hotel!
What guests say
Fabulous 8.9/10 · summarised by AI from 2,111 reviews
👍 Friendly staff👍 Great location👍 Beautiful grounds
⚠️ Plumbing issues
⚠️ Insects in bathroom
⚠️ Confusing elevator system
Cleanliness
8.1
Service
9.6
Location
9.6
Room Quality
8.6
Amenities
8.6
Value for Money
8.6
Food and Beverage
9.1
Overall Experience
9.1
Policies & good to know
Children welcomeNo petsParking: PAID
What's nearby
✈️ 25 km from Victoria International Airport (YYJ)
British Columbia Parliament Buildings0.2 km
Victoria Inner Harbour0.2 km
Butchart Gardens23 km
Royal BC Museum0.3 km
Beacon Hill Park1 km
Victoria Chinatown (Fan Tan Alley)0.4 km
Fisherman's Wharf1 km
Craigdarroch Castle1.4 km
Amenities (91)
Internet
✓WiFi available
✓Free WiFi
Pool & wellness
✓Swimming pool
✓Hot tub/Jacuzzi
✓Sauna
✓Massage services
✓Spa/wellness center
✓Heated pool
✓Indoor pool
✓Kids' pool
✓Steam room
✓Fitness/spa locker rooms
Fitness & activities
✓Fitness facilities
✓Fitness center
Food & drink
✓Restaurant
✓Room service
✓Bar
✓Barber/beauty shop
✓Kid meals
✓Vending machine - drinks
✓Physical distancing in dining areas
✓Screens / Barriers between staff and guests for safety
✓Breakfast takeaway containers
Parking & transport
✓Parking
✓Car hire
✓Valet parking
✓Accessible parking
✓Parking garage
✓Electric vehicle charging station
Beach & outdoors
✓Terrace
✓Garden
✓Outdoor furniture
✓Sun loungers or beach chairs
Family
✓Family rooms
✓Babysitting/child services
Services
✓24-hour front desk
✓Laundry
✓Luggage storage
✓Dry cleaning
✓Currency exchange
✓Daily housekeeping
✓Concierge service
✓Laundry washed per local authority guidelines
Business
✓Business center
✓Fax/photocopying
✓Meeting/banquet facilities
Safety & security
✓Safety deposit box
✓Staff adhere to local safety protocols
✓Fire extinguishers
✓First aid kit available
✓Smoke alarms
✓CCTV outside property
✓CCTV in common areas
✓24-hour security
Comfort
✓Non-smoking rooms
✓Air conditioning
✓Heating
✓Lift / Elevator
✓Non-smoking throughout
More
✓Pets allowed
✓Express check-in/check-out
✓Cycling
✓Facilities for disabled guests
✓Ironing service
✓Private check-in/check-out
✓Special diet menus - on request
✓Allergy-free room
✓ATM/cash machine on site
✓Lockers
✓Wine/champagne
✓Pet bowls
✓Pet basket
✓Guest rooms disinfected between stays
✓Cleaning standards that are effective against Coronavirus
✓Physical distancing rules followed
✓Hand sanitizer in guest room and key areas
✓Cashless payment available
✓Sanitized tableware & silverware
✓Contactless check-in/check-out
✓Invoice provided
✓Guests can opt-out any cleaning services during stay
✓Shared stationery like menus, pens are removed
✓Guest room sealed after cleaning
✓Property cleaned by professional cleaning companies