Experience the charm of Hanoi at Eliana Ruby Hotel & Travel. Unwind in our soundproofed rooms with internet-accessible computers and enjoy the convenience of free WiFi. Explore the city with ease as we are just a short walk from Hoan Kiem Lake. Let our friendly staff help you plan your sightseeing trips or enjoy a delicious breakfast in the comfort of the hotel. Book now for a memorable stay at Eliana Ruby Hotel & Travel - Formerly La Storia Ruby.
What guests say
Superb 9.6/10 · summarised by AI from 3,468 reviews
👍 Excellent service👍 Great location👍 Comfortable rooms
⚠️ Small rooms
⚠️ Breakfast could be improved
Cleanliness
9.6
Service
10.0
Location
9.9
Room Quality
9.3
Amenities
9.4
Value for Money
9.5
Food and Beverage
9.2
Overall Experience
9.9
Policies & good to know
Children welcomeNo petsParking: NOT_AVAILABLE
Amenities (75)
Internet
✓WiFi available
✓Free WiFi
Fitness & activities
✓Bike tours
Food & drink
✓Restaurant
✓Room service
✓Vending machine - drinks
✓Physical distancing in dining areas
✓Breakfast takeaway containers
✓Mobile app for room service
Parking & transport
✓Airport shuttle
✓Car hire
✓Airport shuttle (additional charge)
✓Shuttle service (additional charge)
✓Airport drop off
✓Airport pick up
✓Shuttle service
Beach & outdoors
✓Terrace
Family
✓Family rooms
✓Babysitting/child services
Services
✓24-hour front desk
✓Laundry
✓Luggage storage
✓Tour desk
✓Dry cleaning
✓Currency exchange
✓Daily housekeeping
✓Concierge service
✓Public transport tickets
✓Laundry washed per local authority guidelines
Business
✓Fax/photocopying
Safety & security
✓Safety deposit box
✓Staff adhere to local safety protocols
✓Fire extinguishers
✓First aid kit available
✓Smoke alarms
✓CCTV outside property
✓CCTV in common areas
✓24-hour security
✓Security alarm
Comfort
✓Non-smoking rooms
✓Air conditioning
✓Heating
✓Lift / Elevator
✓Soundproof rooms
✓Non-smoking throughout
More
✓Express check-in/check-out
✓Ironing service
✓Chapel/shrine
✓Private check-in/check-out
✓Special diet menus - on request
✓Lockers
✓Kid-friendly buffet
✓Fruits
✓Guest rooms disinfected between stays
✓Cleaning standards that are effective against Coronavirus
✓Physical distancing rules followed
✓Hand sanitizer in guest room and key areas
✓Cashless payment available
✓Sanitized tableware & silverware
✓Contactless check-in/check-out
✓Invoice provided
✓Guests can opt-out any cleaning services during stay
✓Shared stationery like menus, pens are removed
✓Guest room sealed after cleaning
✓Property cleaned by professional cleaning companies