Cloud Hotel & Suites
+33 photosAbout this hotel
Luxurious Accommodations
Experience elegance and comfort in our African-inspired rooms and suites, equipped with modern amenities like flat-screen TVs, air conditioning, and free WiFi. Upgrade to our spacious suites for a separate seating area and stunning city views.
Rooftop Dining and Leisure
Start your day with a delicious breakfast at our rooftop restaurant overlooking the city, then unwind by the outdoor pool. Explore our additional facilities including a games room, nightclub, and casino for endless entertainment options.
Convenient Location and Services
Conveniently situated near City Park and Nairobi central, our hotel offers easy access to shopping, dining, and entertainment options. Take advantage of our 24-hour front desk, tour desk, and airport shuttle services for a seamless stay.
Book now for an unforgettable stay at Cloud Hotel & Suites!
What guests say
Very good 7.1/10 · summarised by AI from 650 reviews- ⚠️ Toilets/bathroom maintenance needed
- ⚠️ Fridge in room not working
- ⚠️ No lifts to restaurant/pool; elevators poorly maintained
Policies & good to know
Amenities (113)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Hot tub/Jacuzzi
- ✓Sauna
- ✓Spa/wellness center
- ✓Heated pool
- ✓Indoor pool
- ✓Spa/wellness center services
- ✓Steam room
- ✓Fitness/spa locker rooms
- ✓Pool cover
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
- ✓Golf course
- ✓Yoga classes
- ✓Fitness classes
Food & drink
- ✓Restaurant
- ✓Room service
- ✓BBQ facilities
- ✓Bar
- ✓Breakfast in the room
- ✓Barber/beauty shop
- ✓Kid meals
- ✓Snack bar
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Airport shuttle
- ✓Car hire
- ✓Private parking
- ✓Airport shuttle (additional charge)
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Sun terrace
- ✓Kids' outdoor play equipment
- ✓Outdoor furniture
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Dry cleaning
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Concierge service
- ✓Public transport tickets
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Safety deposit box
- ✓Baby safety gates
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Heating
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Shared lounge/TV area
More
- ✓Express check-in/check-out
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Packed lunches
- ✓Casino
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Minimarket on site
- ✓Special diet menus - on request
- ✓ATM/cash machine on site
- ✓Lockers
- ✓Toilet with grab rails
- ✓Kid-friendly buffet
- ✓Emergency cord in bathroom
- ✓Nightclub/DJ
- ✓Wine/champagne
- ✓Beauty Services
- ✓Personal trainer
- ✓Hair Salon Services
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Key card access
- ✓Temporary art galleries
- ✓Happy hour
- ✓Movie nights
Location
Diamond Plaza, Parklands, Nairobi