Casa Colonial Tulum
+67 photosAbout this hotel
Luxurious Amenities and Services
Casa Colonial Tulum offers an outdoor swimming pool, a garden, and a terrace for guests to unwind and enjoy the tropical surroundings. The attentive staff can also arrange convenient airport transfers for a stress-free stay.
Elegant and Comfortable Rooms
Each room at Casa Colonial Tulum is thoughtfully designed with a wardrobe, private bathroom, and free toiletries. Guests can enjoy stunning pool views from their rooms and relax while watching their favorite shows on the flat-screen TV with satellite channels.
Exceptional Customer Service
The hotel provides 24/7 reception assistance with multilingual staff fluent in English, Spanish, and Italian, ensuring that guests' needs are met promptly and professionally.
Book your stay at Casa Colonial Tulum now to experience luxury and relaxation in the heart of Tulum.
What guests say
Fabulous 8.4/10 · summarised by AI from 349 reviews- ⚠️ Noise at night from nearby bar/restaurant or events (music until late)
- ⚠️ Inconsistent bed comfort; some saggy/uncomfortable mattresses
- ⚠️ No in-room fridge and limited wardrobe/storage
Policies & good to know
Amenities (43)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Outdoor pool
Food & drink
- ✓Physical distancing in dining areas
Parking & transport
- ✓Airport shuttle
- ✓Airport shuttle (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Garden
- ✓Sun loungers or beach chairs
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Tour desk
- ✓Daily housekeeping
- ✓Laundry washed per local authority guidelines
Safety & security
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓Smoke alarms
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
More
- ✓Pets allowed
- ✓Designated smoking area
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
Location
Av. Tulum, entre calles Jupiter Nte. y Acuario Nte.