Ascott Waterplace Surabaya
+29 photosAbout this hotel
Luxurious Amenities
Ascott Waterplace Surabaya offers a luxurious stay with an outdoor swimming pool and a complimentary gym for guests. The fully furnished apartments provide a comfortable living space with modern amenities including a flat-screen TV, DVD player, and a fully equipped kitchen.
Convenient Location
Located in front of Pakuwon Trade Center, guests have easy access to convention halls, department stores, and dining options. Additionally, the apartment is just a short drive away from popular attractions such as Ciputra World Surabaya, Ciputra Golf Club & Hotel, Plaza Tunjungan, and Surabaya Zoo.
Exceptional Services
Guests can enjoy a hassle-free stay with services like laundry, dry cleaning, and ironing. The staff is dedicated to providing top-notch hospitality, including arranging airport transfers and offering in-room dining. With free parking for drivers, Ascott Waterplace Surabaya ensures a convenient and enjoyable experience for all guests.
Book your stay at Ascott Waterplace Surabaya now for a memorable and relaxing getaway.
What guests say
Superb 9.1/10 · summarised by AI from 214 reviews- ⚠️ Cleanliness issues
- ⚠️ Need for room updates
Policies & good to know
Amenities (68)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Outdoor pool
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
- ✓Golf course
Food & drink
- ✓Restaurant
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Car hire
- ✓Private parking
- ✓Accessible parking
- ✓Airport shuttle (additional charge)
- ✓Parking garage
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Sun terrace
- ✓Kids' outdoor play equipment
- ✓Sun loungers or beach chairs
Family
- ✓Family rooms
- ✓Kids' club
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Dry cleaning
- ✓Daily housekeeping
- ✓Concierge service
- ✓Grocery deliveries
- ✓Laundry washed per local authority guidelines
Business
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Safety & security
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Shared lounge/TV area
More
- ✓Ironing service
- ✓Designated smoking area
- ✓Water park
- ✓Indoor play area
- ✓Water slide
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Process in place to check health of guests
- ✓Key card access
Location
Tower D1, Jalan Pakuwon Indah Lontar Timur Kav. 3-5, Surabaya