Andaz Mayakoba a Concep by Hyatt - All inclusive
★★★★★ · Carretera Federal Cancun, Playa del Carmen ·
+73 photosAbout this hotel
Relax and Rejuvenate at the Spa
Indulge in massages, body treatments, and facials at our spa, then enjoy the 2 outdoor pools and private beach for ultimate relaxation.
All-Inclusive Dining and Amenities
Benefit from all-inclusive rates covering meals, onsite dining, and beach bar drinks, with the added convenience of concierge services and complimentary beach shuttle.
Luxurious Accommodations and Nearby Attractions
With 214 air-conditioned rooms featuring minibars and balconies, enjoy amenities like complimentary Wi-Fi and rainfall showers. Explore attractions like El Camaleón Mayakoba Golf Course just minutes away.
Surrender to luxury at Andaz Mayakoba - A Concept by Hyatt All Inclusive, your ultimate tropical escape.
What guests say
Guest rated 0.0/10 · summarised by AI from 75 reviews👍 Clean rooms👍 Friendly staff👍 Great location
- ⚠️ Limited parking
- ⚠️ Expensive breakfast
- ⚠️ No spa services
Policies & good to know
No childrenPets allowed
Pets
- Pets: Service animals are exempt from fees/restrictions
- Pets: Pets allowed
- Pets: Service animals are allowed
Health, safety & sustainability
- Check-in & Check-out: Contactless check-out is available
- General: Gap period enforced between guest stays - 48 hours
- General: Cashless transactions are available
- Guest type: Essential workers only - NO
- Guest type: LGBTQ friendly
- General: Professional property host/manager
- Check-in & Check-out: Contactless check-in is available
Other
- Accessibility: No elevators
Amenities (78)
Internet
- ✓Free wired internet
- ✓Free WiFi
Pool & wellness
- ✓Free newspapers in lobby
- ✓Full-service spa
- ✓Pool umbrellas
- ✓Parking (limited spaces)
- ✓Pool cabanas (surcharge)
- ✓Pool sun loungers
- ✓Sauna
- ✓Steam room
Fitness & activities
- ✓Fitness facilities
- ✓Free bicycles on site
- ✓Scuba diving on site
- ✓24-hour fitness facilities
Food & drink
- ✓Couples/private dining
- ✓Wheelchair-accessible on-site restaurant
Parking & transport
- ✓Free self parking
- ✓Free beach shuttle
Beach & outdoors
- ✓On private beach
- ✓Beach umbrellas
- ✓Beach sun loungers
- ✓Beach towels
- ✓Private picnics
- ✓Terrace
- ✓Garden
Family
- ✓Supervised childcare/activities
- ✓Ecotours on site
Services
- ✓Safe-deposit box at front desk
- ✓Tours/ticket assistance
- ✓Housekeeping on request
- ✓24-hour front desk
- ✓Luggage storage
- ✓Concierge service
Business
- ✓Meeting rooms
Safety & security
- ✓Smoke-free property
More
- ✓ATM/banking
- ✓Surfing/bodyboarding nearby
- ✓Hiking/biking trails nearby
- ✓Sailing nearby
- ✓Express check-out
- ✓Parasailing nearby
- ✓Proposal/romance packages available
- ✓Ballroom
- ✓Reception hall
- ✓Eco-friendly cleaning products provided
- ✓Eco-friendly toiletries
- ✓LED light bulbs
- ✓Eco-friendly cleaning products used
- ✓Grey water recycling system
- ✓Gated community
- ✓Food and water bowls
- ✓Change of towels (on request)
- ✓Change of bed sheets (on request)
- ✓Well-lit path to entrance
- ✓Stair-free path to entrance
- ✓Organic food
- ✓Humane animal treatment
- ✓Locally-owned & organized tours & activities
- ✓Showcase for local artists
- ✓Guest education on local ecosystems and culture
- ✓Double-glazing on all windows
- ✓Locally-sourced food on site (80% or more)
- ✓Energy-saving switches
- ✓At least 80% of all lighting comes from LEDs
- ✓Vegan menu options available
- ✓Vegetarian menu options available
- ✓Comprehensive recycling policy
- ✓Express check-in/check-out
Location
Carretera Federal Cancun, Playa del Carmen
Book your stay
Your stay
No dates selected.
Check-in from 03:00 PM until anytime
Check-out by 12:00 PM
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Good to know
- Guests must transfer via Shuttle to the property.
- Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking.
- To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation.
- Guests must contact the property in advance for check-in instructions.
- Front desk staff will greet guests on arrival at the property.