22Land Moon West Lake
+73 photosAbout this hotel
Nature-Inspired Eco-Friendly Retreat
Escape to Moon West Lake Hotel & Residence, a sustainable haven nestled in the heart of Hanoi's Tay Ho district. Embrace eco-friendly travel choices and immerse yourself in the beauty of river and garden views.
Modern Amenities & Comfort
Each apartment unit is thoughtfully equipped with air conditioning, a kitchen, and a private bathroom with deluxe amenities. Enjoy the convenience of a 24-hour front desk, free WiFi, and airport transfers.
Entertainment & Relaxation
Indulge in sightseeing tours, unwind in the indoor play area, or bask in the sun terrace's tranquility. Whether you seek adventure or relaxation, Moon West Lake offers the perfect blend for your stay.
Book now to experience a harmonious blend of nature and modern comforts at Moon West Lake Hotel & Residence.
What guests say
Very good 7.8/10 · summarised by AI from 818 reviews- ⚠️ Cleanliness issues
- ⚠️ Uncomfortable bed
- ⚠️ Limited breakfast variety
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.
Pets
- Pets: Pets are not allowed.
Other
- Internet: WiFi is available in the hotel rooms and is free of charge.
- Parking: Public parking is possible on site (reservation is not needed) and charges may be applicable.
Amenities (66)
Internet
- ✓Free wired internet
- ✓Internet access
Fitness & activities
- ✓Bicycle-friendly property
Food & drink
- ✓Shared kitchen
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Mobile app for room service
Parking & transport
- ✓Airport transportation - pickup (surcharge)
- ✓Airport transportation - drop-off (surcharge)
- ✓Accessible train station shuttle
- ✓No accessible train station shuttle
- ✓Parking
Services
- ✓Front desk (limited hours)
- ✓Housekeeping on request
- ✓Luggage storage
- ✓Tour desk
- ✓Currency exchange
- ✓Concierge service
Accessibility
- ✓Wheelchair accessible
- ✓Visual aids: Braille
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV outside property
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Television in common areas
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Non-smoking throughout
More
- ✓ATM/banking
- ✓Shopping on site
- ✓Express check-in
- ✓Bulk dispenser for toiletries
- ✓Express check-in/check-out
- ✓Facilities for disabled guests
- ✓Chapel/shrine
- ✓Private check-in/check-out
- ✓Adult only
- ✓Lower bathroom sink
- ✓Emergency cord in bathroom
- ✓Entertainment staff
- ✓Auditory guidance
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Key card access
Location
185 Trích Sài, Hanoi