Can I cancel my flight and get a refund?

It depends on your fare: refundable fares can be cancelled for a full or partial refund, while non-refundable fares usually return only unused taxes or a travel credit, if anything. There is one big exception — if the airline itself cancels your flight, you are entitled to a refund regardless of fare type. When you book with us, each fare's cancellation terms are displayed before payment.

Cancelling by choice

When you cancel voluntarily, the airline's fare rules decide the outcome:

• Refundable fares — cancelled for a full refund, or a partial one after a cancellation fee.
• Non-refundable fares — the base fare is kept, though some airlines return government taxes or offer a travel credit for future flights.

Non-refundable fares are cheaper for a reason: you carry the cancellation risk. If your plans might move, that risk is worth pricing in when you compare fares.

When the airline cancels

An airline-cancelled flight is different. You can normally choose a full refund to your original payment method or a seat on an alternative flight — even on the strictest non-refundable ticket. Never accept a voucher you don't want without checking your refund right first.

Travel credits and vouchers

Many airlines offer credit or a voucher instead of cash. Credits usually appear faster and sometimes come with a bonus, but they expire and tie you to one airline — weigh that against waiting for a cash refund.

How to cancel

Manage the booking from /account or open a ticket at support with your booking reference, and we'll confirm exactly what your fare returns before you commit. Ready to plan the next trip? Search live fares to Dubai — online ticketing opens shortly and the waitlist is one click away.